What Information We Collect and Why
When you create your account, we collect your name, email address, phone number, and the payment method details you provide — including your bKash number, Nagad wallet ID, or Rocket account reference. We use this to process your transactions, verify your identity, and keep your account
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accessible across devices. When you make a deposit or withdrawal via Nagad or bKash, our system logs the transaction reference so we can resolve any dispute you raise through account support. We also collect device and session data — your browser type, IP address, and pages
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visited — to detect unusual login attempts and protect your account from unauthorised access. We do not sell your personal data to third parties. Information shared with payment processors like bKash or Rocket is limited strictly to what is needed to complete your transaction. We keep
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your data only for as long as it is needed to fulfil the purpose it was collected for, or as required to comply with applicable legal obligations in eligible regions. You can request a copy of your data or ask us to delete it by contacting
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our support team directly. Your use of this platform and the handling of your data is subject to your local law and the laws of eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.